FAQs

Where are you located?
  • In the United States.

What is your shipping process?

  • All orders are processed and shipped within 3 business days.
  • Domestic orders are shipped through USPS and can take between 3-4            business days to deliver once shipped. Delays due to weather, holidays, and any other circumstance that occurs after the product has been shipped are out of our hands. 
  • If you believe that your order might have been misplaced or delivered at the wrong address, please contact USPS immediately to file a claim. Lost or delayed packages cannot be assisted without a claim number.

  • International Shipping takes 7-21 business days.
How do I know if I'm ordering the right size?
  • All product descriptions offer a reference to sizing and for further verification, please see our sizing chart page.
Do items get restocked?
  • Most times not, so it's best to not second guess and purchase what you see that you love :-).
What is the Return Policy?
  • All items are final sale and may only be exchanged for store credit within 7 days of return retrieval.

How do I get in contact with you all if my question wasn't answered?

  • We can be reached via email at, www.shoptorriebelle@gmail.com.