FAQs
Where are you located?
- In the United States.
What is your shipping process?
- All orders are processed and shipped within 3 business days.
- Domestic orders are shipped through USPS and can take between 3-4 business days to deliver once shipped. Delays due to weather, holidays, and any other circumstance that occurs after the product has been shipped are out of our hands.
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If you believe that your order might have been misplaced or delivered at the wrong address, please contact USPS immediately to file a claim. Lost or delayed packages cannot be assisted without a claim number.
- International Shipping takes 7-21 business days.
- All product descriptions offer a reference to sizing and for further verification, please see our sizing chart page.
Do items get restocked?
- Most times not, so it's best to not second guess and purchase what you see that you love :-).
- All items are final sale and may only be exchanged for store credit within 7 days of return retrieval.
How do I get in contact with you all if my question wasn't answered?
- We can be reached via email at, www.shoptorriebelle@gmail.com.